Everything you’re wondering.

Each era lists its hair type on the product page. Where a wig is human hair, you can heat-style, colour, and wash it like your own. Synthetic pieces hold their style beautifully and need a little gentler care — full details are on every product page so you always know what you’re getting.

No. Our glueless styles are designed to be worn straight out of the box — secured with the adjustable straps and combs, no adhesive needed. If a style is glueless, it’ll say so on the page. It’s the easiest way to step into your era in minutes.

For glueless wigs: brush it out, place it from front to back, line the front up just behind your natural hairline, then tighten the inner straps and click the combs in. That’s it. Most of our pieces are built so you can do it yourself at home — no salon required.

Gently. Detangle from the ends up before washing, use cool-to-lukewarm water with a sulphate-free shampoo, smooth (don’t scrub), condition the lengths, and let it air-dry on a stand. Store it on a wig stand or in its box between wears. Treated kindly, your era lasts.

It depends on the hair type and how often you wear and style it — but with proper care, you’ll get many months of life out of a piece, and human-hair styles can last well over a year. Think of it as an investment in every version of yourself.

Our wigs come with adjustable straps that fit the vast majority of head sizes comfortably. If you’re between sizes or unsure, message us before you order — we’d rather help you get it right the first time.

Orders are processed within the timeframe noted at checkout, then shipped across South Africa. You’ll get a confirmation and tracking the moment it’s on its way. Exact delivery windows and any launch-period timing are shown at checkout and in your confirmation email.

For hygiene reasons, wigs can only be returned if they’re unworn, unwashed, and in their original packaging — in line with our returns policy and your rights under South African consumer law. If something arrives wrong or faulty, contact us right away and we’ll make it right.

Every colour is a different version of you. Soft, Ice, Bold — each one carries its own energy. You’re not buying hair; you’re choosing which part of yourself to amplify today. Read more on our About page — that’s where the whole world lives.

Easy — head to our Contact page or slide into our Instagram DMs. We reply within 24–48 hours, and honestly, we love talking eras. No question is too small.